If the product sent to you is defective you can contact
sousouradashop.gr at 2634306937 and report to our partners the problem that occurred and they are always available to help you. The charge for the return of the defective product is charged to our company if the problem occurs within 10 days. In case the product is returned within more than 10 days, the charge is borne exclusively by the customer.
Return or change of product that is not due to our mistake or defect of the product is at the expense of the customer and only provided that the product is in excellent condition, intact in its original packaging and within 14 days from the day of purchase. In this case the shipping costs are borne by the customer.
In case you wish to exchange the respective product with another one, the return costs as well as the costs of the new shipment are borne by you.
CHANGE FROM THE STORE
You can pick up your order from the store within two (2) working days from the completion of your order, at no extra charge.
The store is open for pickups Monday to Friday 11:00 a.m. – 5:00 p.m.
Sismani 16, Nafpaktos, PC 30300